3C Metal Belmet, Lda, specialized in engineering and technical services, with headquarters in Maputo, at Rani Towers, is seeking to hire a QA Coordinator. The main purpose of this position is to 

·        Ensure that processes and procedures needed for the ISO 9001:2015 quality management system are established, implemented and maintained.

·        Monitoring and continually improve of the ISO 9001:2015 quality management system.

A requirement of the role is that travel will be required to Pemba and work sites as needed for system audits and team support.

RESPONSIBILITIES:

·        Ensure that processes and procedures needed for the ISO 9001:2015 management system are established, implemented, followed and maintained.

·        Reporting to top management on the performance of the management systems and any need for improvement.

·        Have an in-depth knowledge and understanding of all requirements relating to ISO 9001:2015 certification.

·        Maintain the link and all communication with certification body (DNV).

DUTIES:

·        Internal audits – create internal audit schedule and perform internal audits on various departments and processes as per internal audit schedule, report on internal audit. Ensure findings are closed out.

·        Critical supplier audits – create critical supplier audit schedule and perform critical supplier audits as per critical supplier audit schedule, report on internal audit. Ensure findings are closed out.

·        New subcontractor audits – as requested from project team & management. Perform critical supplier audits as per critical supplier audit schedule, report on internal audit. Ensure findings are closed out.

·        Third party (external) audits – main point of contact for all third-party audits (certification bodies and clients) – annually / when required.

·        Corrective actions from external audits – ensure closed out, liaise with various departments where required.

·        Internal supplier evaluations – ensure suppliers are rated annually, internally by buyers and that issues are addressed accordingly.

·        Supplier alerts – send out supplier alerts where required after supplier evaluations. Ensure alerts are closed out.

·        Approved supplier list – maintain / update as required.

·        Internal training – provide internal training on QMS personnel, where required / as instructed.

·        Quality manual – adherence to quality manual. Updated of quality manual.

·        Quality policy – maintain & update where required.

·        Equipment control – monitor various equipment registers and ensure calibrations, load tests, inspections are done as required.

·        Customer satisfaction – send out surveys, update feedback register and report on feedback, ensure close out of any negative feedback.

·        Customer complaints - ensure close out of any customer complaints – raise internal NCR’s.

·        Lessons learned – obtain completed lessons learned, update summary, distribute and organise meetings.

·        Non-conformances – manage non-conformance process.

·        Management review meeting – organise, compile as per ISO 9001:2015 standard & present presentation – annually. Ensure actions from management review meeting are closed out.

·        Group QA contact – provide input to and participate during Group QA meetings, representing 3C Metal Belmet in Namibia.

·        Vendor applications – complete QA section and provide relevant information as required.